Terms of Service

1. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of 18, you may use the Service only with the involvement of a parent or guardian.

2. Your account

You are responsible for providing accurate information, keeping your login credentials secure, and all activity that happens under your account. One Arbor account signs you in across the Arbor family of apps. Notify us promptly if you believe your account has been compromised.

3. Licence to use the Service

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, and revocable licence to use the Arbor apps you have access to (such as Thrive or Nura) for your own personal, non-commercial purposes.

4. Acceptable use

You agree not to:

• use the Service in violation of any law or the rights of others;
• reverse engineer, decompile, or attempt to extract the source code of the app, except where permitted by law;
• interfere with, disrupt, or place undue load on the Service, or access it by automated means or scraping;
• introduce malware or attempt to gain unauthorised access to the Service or other users’ data; or
• misuse the Service in any way that harms Arbor, the Service, or other users.

5. Your content

You own the content you create in Thrive. You grant us a limited licence to store and process that content solely to operate and provide the Service to you — including sending the relevant content to our AI provider when you choose to use AI features. We do not claim ownership of your content and do not use it for advertising.

6. AI features

Thrive includes AI-assisted features. AI output can be inaccurate, incomplete, or unsuited to your particular situation. It is provided for general assistance only and is not professional advice of any kind (including medical, legal, or financial advice). You are responsible for reviewing AI output and using your own judgement before relying on it.

7. Wellbeing

Thrive is a productivity and habit tool. It is not a healthcare provider, medical device, or crisis service, and it does not provide medical or mental-health advice. If you are in crisis or need urgent help, contact a qualified professional or your local emergency services.

8. Third-party services

The Service works with third-party services, such as your device calendar, your device’s notification system, and our infrastructure providers. Your use of those services may be governed by their own terms and policies, and we are not responsible for them.

9. Changes to the Service

We may add, change, or remove features, or suspend or discontinue the Service or any part of it, at any time. We will make reasonable efforts to give notice of significant changes where practical.

10. Termination

You may stop using the Service and delete your account at any time (Settings → Delete account). We may suspend or terminate your access if you break these Terms or where necessary to protect the Service or other users.

11. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, and except as expressly stated in these Terms, we make no warranties about the Service — for example, we do not warrant that it will be uninterrupted, error-free, or secure, or that content will always be preserved. Because your content is stored on your device, you are responsible for keeping your own backups of information that matters to you.

12. Liability

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so — this includes liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation.

Subject to the paragraph above, and to the fullest extent permitted by law, Arbor will not be liable for any indirect or consequential loss, or for any loss of data, profits, or goodwill, arising out of or relating to your use of the Service; and our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or £50.

If you are a consumer, you have legal rights that these Terms do not affect.

13. Indemnification

You agree to indemnify and hold Arbor harmless from any claims, damages, or expenses arising out of your misuse of the Service or your breach of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of England and Wales. You and Arbor submit to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in your home courts, and the mandatory consumer-protection laws of your home nation continue to apply to you.

15. Changes to these Terms

We may update these Terms from time to time. We will revise the “Effective” date above, and for material changes we will provide additional notice where appropriate. Your continued use of the Service after changes take effect means you accept the updated Terms.

16. Contact us

Questions about these Terms? Contact us at vinc3.parker@gmail.com.